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Please tick the following to confirm you have read and understood the Terms and Conditions regarding your membership

Rescheduling of Classes

If we (Merschool) should cancel a class for any reason it will be rescheduled / made up. If you cannot make a lesson please reschedule by e-mail info@merschool.co.za 24 hours before the class starts. If you do not show up for a lesson you forfeit the class. You cannot reschedule at the last minute; your class will be forfeited. Only 1 reschedule class is allowed per month if you swim once a week, 2 reschedule classes if you swim twice a week, and 3 reschedule classes a month if you swim 3 times a week.

Payment Terms

Membership fees are collected via debit order on the date of your choice. You are signing up for a month to month contract. This monthly membership fee is to be paid one month in advance by the first day of the month. Invoices will be sent out by the 20th of every month, and every Monday till payment is received. Strictly no payment, no lesson. The membership fee is still due whether or not you are able to attend your classes. This is to reserve your space in the classes as space is limited. If payment is not received timeously legal action will be instituted immediately, there will be no grace period. Interest charged at current bank rate.

Cancellation Procedure

This contract is binding pending one calendar month’s written notice of termination – only written notice will be accepted via email. If no notice is received you will continue to be held liable for payment until notice is received. Classes are not refundable, exchangeable, freezable or shareable.

December classes and Public Holidays

We are still open during December and classes will run as normal and your membership fee is still applicable. Should you not be able to attend your classes, you will be able to make them up in January, provided notice is given via email.
Classes that fall on public holidays are not rescheduled.

Liability

Merschool does not accept any liability for theft, personal damage or injury whilst at the Merschool or Suite Life Center. Please take care of your belongings, yourself and always have an eye on your child.

Lockdown and Covid-19

In case of a Government Lockdown; unless we are mandated to close, we will continue as normal. No freezing of classes. In case you test positive for Covid-19, Lessons can be made up if arranged . Failure to make arrangements with us via email will result in you forfeiting your classes. Proof of A Covid-19 positive test may be required.

Weight loss Classes

Please note if you sign up for the weight-loss program you do not need to give a month's notice. No rescheduling of classes.

Mermaiding Classes

Please note if you sign up for Mermaiding you do not need to give a month notice. One class per month may be rescheduled.

Punctuality and end of lessons

Please be on time for your lesson as should you arrive late, lessons do not run late. We allow 5 to 10 minutes of play time after class. Please keep an eye on your child during this time as the teacher is occupied with their next class. Please collect your child from the pool when you are ready to leave

Questions and Concerns

If you have questions / concerns regarding the syllabus or what is taught in class, please contact the teacher on e-mail info@merschool.co.za or set up a meeting at the front desk. Please do not disturb classes to speak with the teacher.

Swimming Etiquette

Arrive on time for class dressed in your swimming costume and cap on your head; or arrive 10 minutes early to change into your swimming gear in the changing rooms.
Use the toilet and blow your nose before the lesson begins.
Wait in the viewing area while the class before yours finishes.
Never get in the water without asking your teacher.
No running. The floors are slippery please be careful.
No eating or drinking around or in the pool. Eating before a lesson is not advised. It may cause discomfort or you may feel sick.
Respect teachers and fellow swimmers. Do not disturb the class.
Please bring your own swim goggles, cap and towel.
For Mermaiding you will need a nose clip.
Please tidy up after yourself.
Ensure babies & toddlers wear nappies & waterproofing at all times.
Put your child’s swimming cap on their heads and blow snotty noses before classes.
Please have a towel ready and collect your child from the pool when they are done with their lesson. Hair dryers are provided please dry your child especially on colder days.
Siblings and friends are not allowed in the pool unattended and we do not take responsibility for unattended children; on the playground as well as in the pool.
Please shower and wash your hair before using the pool especially if you are using hair products.

Acceptance of Terms and Conditions

By registering to swim at the Merschool you accept the above terms and conditions. We reserve the right to update these terms without notice and as deemed necessary. You will not hold Merschool liable for any claims resulting from your failure to read these terms.