1How do I register?
it's really easy to register with us. Just follow this link to get started - https://merschool.co.za/register/
2What age can join swim classes?
Learn to swim start from 6 months up to adults. Mermaid swim classes are open to anybody that can already swim. This is not a Learn to Swim class, you need to be able to swim the full length of the pool. We generally take kids from 7 years, but if you can proof that you are a strong swimmer you can start sooner or bring a life jacket.
3What age can join Mermaiding classes?
We offer a Merpups class from 4 - 6 years; Mermaiding 7 - 12 years and 13 - adult. We have mermaid tails and monofins for all ages and sizes.
4What should I do to get ready for my lesson?
Arrive 10 minutes before your class start. Wear appropriate swim clothes, goggles and a cap. Changing rooms and showers available. Wait in the viewing area where your Swim Coach will receive you.
5What do I need to bring?
Learn to swim: Children up to 3 years please wear a wet suit that includes a nappy that will keep the solids inside. Bring a towel and dry clothes for afterwards. Mermaiding: Please bring a swimsuit, dry clothes for afterwards, swim goggles, nose plug and a towel. We provide a professional Finis Luna and Mahina Mermaid monofin and beautifully Proudly South African made swimmable mermaid tails. Swim caps and ear plugs are optional. Bring an underwater camera to take pictures.
6Where can I buy a mermaid tail?
For the best mermaid experience, we strongly advise purchasing your mermaid tail from a reputable, local supplier. Steer clear of low-quality imitations, as they might compromise safety. To help you make the right choice, we recommend considering the trusted Mahina Monofin and Finis Luna Mermaid Monofin. For an extensive range of high-quality mermaid tails, check out Tidal Wave Mermaid Tails, a reputable brand in the mermaiding community. Visit www.tidalwavetails.com to explore our fantastic options. Always prioritize safety when using mermaid tails and monofins. Remember to swim with a buddy, and never venture into the water alone.
7How do I Reschedule a Class?
We are happy to reschedule if you can't make a class, but please let us know as soon as you can. If we do not hear from you and you do not show, you will forfeit the class. Please arrange for make-up lessons before your class time, not afterwards. Please e-mail info@merschool.co.za to arrange to reschedule or permanently move your classes.
8Cancellation Policy
We require one calendar month’s written notice of termination – only written notice will be accepted via email. If no notice is received you will continue to be held liable for payment until notice is received.
9How does it work?
Our contract is like a gym contract. When you book you are automatically booked until you cancel. We need one month written cancellation notice. Classes can be rescheduled (1 reschedule a month if you swim once a week, 2 reschedule classes a month to swim twice a week, etc..) as long as we receive notice before class starts or else you forfeit the class. Please e-mail info@merschool.co.za to reschedule or request to move your classes to another time slot or teacher. Invoices are due for payment by the 1st of the month. You are billed every month pro-rata (holidays are not billed for). Rescheduled bookings can only be made up outside of your permanent booking.
10How do you respond to COVID?
During COVID we will have smaller classes with government rules and regulations in place. Book your class in advance to avoid disappointment. We clean all surfaces, floors, changing rooms (with residual sanitizer that lasts 24 hours) and pool regularly. The heated water and 24/7 filtration kills all viruses, The water is the safest place to be right now!

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    The Suite Life Center
    3 Forssman Close, Barbeque Downs
    South Africa

    For admin related enquiries please contact 071 361 8656. Admin is available from 12pm - 6pm Monday to Thursday, 12pm - 4:30pm Friday and 8am - 1pm Saturdays. Please send us an e-mail or whatsapp message if you don't reach us on the phone.

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    “And above all, watch with glittering eyes the whole world around you because the greatest secrets are always hidden in the most unlikely places.
    Those who don't believe in magic will never find it.” - Roald Dahl